This Privacy Policy outlines the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources, or that you provide to us ("Information"), will be handled by us in connection with your access and use of https://qatar.jazp.com/qa-en/ and the Jazp mobile application (collectively, the "Platform"), services, and applications (collectively, the "Services"). We understand the importance you place on the Information and are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.

INTRODUCTION

-          Our privacy policy describes the ways in which we collect, store, use, and protect your personal information. By "personal information" we mean information that can be associated with a specific person and can be used to identify that person.
 

-          We may amend our privacy policy at any time by posting a revised version on the Site. The revised version will be effective at the time we post it and, following such posting, your continued use of the Site will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy.
 

-          We do not consider anonymized information to constitute personal information as it cannot be used to identify a specific person. We collect personal information from you when you use Jazp.com or its related websites and services ("Site") (including, without limitation, when you buy and sell items or participate in auctions or when you telephone or email our customer support team). By providing us with your personal information you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.
 

-          We encourage you to check the Site regularly for the announcement of any amendments to our privacy policy.

SHARING YOUR INFORMATION

 

-          The information you provide to us will be transferred to and stored on our servers.

-          Third parties process information such as credit card payments and provide support services related to payments for us.

-          We may need to share your information with any Merchants ("Partner Merchants") with whom you have placed an order. By submitting your data, you agree to this transfer, storage, or processing.

-          Carriage will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

-          If you have given consent, we may allow carefully selected third parties, including marketing and advertising companies, our affiliates, and associates, to contact you occasionally about services that may be of interest to you via telephone, SMS, and email. If you change your mind about being contacted by these companies, please let us know using the contact details provided below and/or by updating your profile accordingly.

-          In the event that our business enters into a joint venture, purchases, is sold to, or merges with another entity, your information may be disclosed or transferred to the target company, our new business partners or owners, or their advisors.

-          In the event that our business enters into a joint venture, purchases, is sold to, or merges with another entity, your information may be disclosed or transferred to the target company, our new business partners or owners, or their advisors.

-          In the event that our business enters into a joint venture, purchases, is sold to, or merges with another entity, your information may be disclosed or transferred to the target company, our new business partners or owners, or their advisors.

 

Accessing, Reviewing, and Updating Your Personal Information

You can access and review your personal information in the My Account section of the Site. If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the My Account section on the Site or, alternatively, by contacting our customer support team. The "Customer Support" link at the top of each Site webpage contains our customer support email and phone details. Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with the law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations, and to take any other actions otherwise permitted by law.

Third-Party Website Links

The Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you when you leave the Site to read the privacy statements of each and every website you visit if you intend to provide personal information to that website. Our privacy policy applies solely to the personal information that we collect on the Site.

Securing Your Personal Information

We hold your personal information on servers located in the United Arab Emirates. By providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers located in the United Arab Emirates. We take every precaution to safeguard all your personal information from unauthorized access, use, or disclosure. All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information. You must enter your username and password each time you want to access your account or make transactions on the Site. Choose your password carefully using unique numbers, letters, and special characters. Never share your username and password with anyone. If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto the My Account section of the Site.

 

Security Measures and Data Storage
 

-          We take steps to protect your information from unauthorized access, unlawful processing, accidental loss, destruction, and damage. We will retain your information for a reasonable period or as long as legally required.

-          If you have chosen a password to access certain parts of the Website, it is your responsibility to keep this password confidential. We advise against sharing your password with anyone.

-          Unfortunately, transmitting information via the Internet is not completely secure. While we take steps to protect your information, we cannot guarantee the security of data transmitted to the Website; any transmission is at your own risk.

-          Once we receive your information, we will implement strict procedures and security features to prevent unauthorized access.

DATA WE COLLECT FROM YOU

 

We will collect transactional information based on your activities using the Site (such as buying and selling items and participating in auctions). This transactional information is used solely in relation to the transactions you undertake on the Site and for no other reasons.

-          We will also need to collect selected financial information from you, such as your credit card and/or bank account details. You will need to input this financial information into the "My Account" section of the Site. We use this financial information for billing purposes and for the fulfillment of your orders.
 

-          Following your registration on the Site, you should not post any personal information (including any financial information) anywhere on the Site other than in the My Account section of the Site. Restricting the posting of personal information to the My Account section of the Site protects you from the possibility of fraud or identity theft.
 

-          The posting by you of any personal information anywhere on the Site other than on the My Account section of the Site may lead to the suspension of your use of the Site.
 

-          Please note that by submitting comments and feedback regarding the Jazp website and our services, you consent to our use of such comments and feedback on the Jazp website and in any marketing or advertising materials. For this purpose, we will only identify you by your first name and the city in which you reside.
 

-          As part of your registration on the Site, you will be asked to provide us with certain personal information, such as your name, shipping address, email address, and/or telephone number, and other similar information, as well as some additional information about you such as your date of birth or other identifying information.
 

-          Additionally, for us to verify your identity, we may need to request your valid proof of identification (e.g., in the form of a copy of your passport, resident’s visa or permit, national ID card, and/or driver’s license).
 

-          Please note that we may use your Internet protocol (or IP) address (which is a unique number assigned to your computer server or your Internet service provider (or ISP)) to analyze user trends and improve the administration of the Site.
 

-          We may also collect information about your device (for example, browser type) and navigation information (for example, the pages you visit on the Site) along with the times that you access the Site.

UTILIZATION OF YOUR INFORMATION

We only use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities and implement our user agreement with you ("User T&C"); troubleshoot problems; collect fees; provide you with promotional emails and verify the information you give us with third parties. For example, we may share some of the personal information you give us with banks or credit card authorization, processing, and verification services or with third parties for fraud screening purposes.
 

-          Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies, or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with the law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate a possible violation of our User Agreement.
 

-          In the event of a sale of Jazp.com, any of its affiliates and subsidiaries, or any related business assets, your personal information may be disclosed to any potential purchaser for the purposes of the continued provision of the Site or otherwise in relation to any such sale. We may share your personal information with our other group companies to provide joint content and services to you, to help detect illegal acts, and/or violations of our policies. This contact information will be the personal information provided by you to us on registration and, as a result, should always be kept up-to-date.
 

-          Additionally, information relating to items you are buying or selling or auctions you are participating in will be displayed on the Site. This information can include details of your user ID, feedback ratings, and associated comments relating to your use of the Site. Otherwise, we will only disclose your personal information to a third party with your express permission.
 

-          We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.
 

-          By registering on the Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, the Site. If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the link at the bottom of any of the emails or by going to the My Account section of the Site.
 

-          Additionally, we do use comments made by you about the Site for marketing purposes, and by making such comments you expressly consent to our using such comments for marketing purposes.

How You Can Contact Us About Privacy Questions

If you have questions or concerns about our collection and use of your personal information, please contact our customer support team at [email protected]